Search Here

Every good relationship needs proper communication, and proper communication is not only about what we say but also how we listen. This means that we should listen intently to let the other person know that we care - this skill is called empathic listening.

Empathic listening, or empathetic listening, is a form of communication that helps build trust and creates a safe space for collaboration.

Communicate beyond words

One of the factors involved in empathic listening is learning to understand non-verbal signals. When communicating with someone, whether a family member, friend, partner, or coworker, paying attention to subtle signs that go beyond their words is important.

This is why it can be difficult to convey tone and emotions through text or email, and there are conversations better done in person. Some examples of signs to look out for are the tone of their voice, their facial expression and their body language.

Put yourself in their shoes

Empathic listening involves being able to understand the other person's perspective. Try putting yourself in their situation and consider all possible outcomes of how you would feel. Always remember that while you may react differently to a situation, the important thing is that you understand why they react the way they do. 

Listen not to respond

Be respectful and patient to the person you are talking to. Do not rush them to finish their story or comment on how they're putting too much detail into it. Let them finish at their own pace and reflect on the kind of response you will provide. Think about whether they just want to vent or if they are asking for advice.

Always remember that communication needs at least two people to happen, so be mindful of when to say something and when to listen. Empathic listening is a skill not everyone naturally has, but it can be learned.