Search Here

It's no secret that therapy can enhance your life in multiple ways.

People use psychotherapy to manage addictions and get a handle on mental health concerns like anxiety and depression. It can give you tools to deal with challenging situations, help you communicate better with family, friends, and co-workers, and grow your understanding of who you are.

However, in traditional talk-therapy sessions, clients may only see their counselor once a week or once every other week. While you might leave the office excited and ready to implement your counselor's advice, it's easy to lose some steam between meetings.

Whatever your therapy goal, BetterHelp makes it easy to stay on track. The platform makes it easy to get in touch with your therapist, even between sessions. The ongoing support helps you tackle challenges as they arise and better meet your goals.

Recently, BetterHelp—the largest therapy platform in the world—surpassed 5 million users in more than 100 countries, and one of the reasons it's been so successful is that it offers flexibility and options traditional in-person therapy just can't.

Can You Message a BetterHelp Therapist?

Yes, you can message your BetterHelp therapist.

One of the features clients love most about BetterHelp is that they can send a note to their counselor any time—day or night, weekend or holiday.

Maybe you're feeling anxious at work, or you feel yourself sliding into a destructive behavior pattern. Maybe you simply realize you forgot to mention something in your live session or have a follow-up question. No matter the reason, simply log into your BetterHelp therapy room and leave a message for your counselor. They will review what you shared and respond at their earliest convenience.

This ability to continue the discussion outside of the weekly session is one of the key ways BetterHelp can keep you on the right path to your goals.

How Many Sessions per Week for BetterHelp?

All BetterHelp therapy plans include one live therapy session per week.

Depending on your needs and your therapist's availability, you may be able to add another session per week for a small fee.

These sessions can be conducted in three different ways:

• Phone: You and your therapist have a conversation on the telephone.
• Videoconference: You and your therapist have a live video chat.
• Text: You and your therapist message each other back and forth in a real-time chat.

Clients don't have to be married to one option. If a video chat is your preference one week, but the next week, a text session better fits your life, that's perfectly OK. BetterHelp prides itself on being a therapy that works for clients and helps to keep them on track.

How Long Are BetterHelp Sessions?

Each BetterHelp live session generally runs between 30 and 45 minutes, depending on what you and your therapist agree on.

Sessions are easy to schedule: Simply go to your therapy room and choose from the available slots. Because providers don't have to travel to a brick-and-mortar office either, they often offer more flexible hours than traditional in-person therapists.

But don't worry. Whether you're sitting on a couch in a therapist's office for a traditional in-person session or sitting on your own couch during a virtual session, your location doesn't have any effect on therapy's effectiveness. One recent analysis of more than 60 studies concluded that "seeing a therapist virtually is just as effective as face-to-face sessions for most people with anxiety, depression, and post-traumatic stress disorder."

And BetterHelp clients appear to love their live sessions. Recent data found the average live session rating was 4.9 out of 5 based on info from more than 1.7 million clients.

Is BetterHelp Actually Therapists?

And, yes, in case you're wondering, all BetterHelp counselors are actually therapists.

BetterHelp's network of more than 35,000 therapists includes psychologists, marriage or family therapists, social workers, and similar professionals. Every one of them has completed the requirements for certification in their state, and they are in good standing with licensing boards. They each have more than 1,000 hours of practical experience and have undergone BetterHelp background checks.

What's more, because BetterHelp therapy is done completely online, clients aren't limited to providers within a commutable distance; instead, they can be matched with any BetterHelp counselor in their state. This allows BetterHelp to better pair clients with therapists who specialize in their specific mental health concerns, be it depression, couples therapy, or anything else.

BetterHelp also matches clients to counselors who meet their personal preferences—things like faith-based versus secular, male or female, and the like.

Recent data shows BetterHelp was able to meet 93% of client preferences. And unlike trying to find a traditional in-person therapist, BetterHelp matches new members to a provider in an average of just 12 hours. More high praise: About 82% of clients in treatment were likely to recommend their therapist to others.

How Much Does BetterHelp Cost?

BetterHelp therapy plans typically cost between $65 and $100 per week, depending on where you live and your plan of choice. In addition, financial assistance might be available in some cases, and BetterHelp discount codes can trim some of the costs even more.

Though only you can decide if therapy fits into your budget, it's worth noting that BetterHelp therapy is often a significantly cheaper alternative to traditional in-person therapy, where sessions can cost between $150 and $200 or more. Traditional therapy generally doesn't include the ability to message a provider between sessions or attend group sessions like BetterHelp plans do.

If prioritizing mental health is a goal for 2025, BetterHelp is a great way to stay on track!